People who use independent auto mechanics are usually happier than those who go through the dealership. A small auto repair shop will often provide a better quality of service, better customer care, and a local vibe that you cannot get in a corporate dealership setting.
Finding a mechanic or small auto repair shop you can trust is hard. You need to do a little digging. There’s no single sign of what makes a good auto repair shop, but there are a few things you should try to find.
Find an auto repair shop that specializes in your type of car. A lot of garages work with certain brands or models. Specialty shops that focus on your kind of car are a lot more likely to have the best equipment and training required to repair your vehicle.
As your coworkers, friends, and family. It sounds cliché, but one of the best ways to find a local auto repair shop is to ask the people you know whom they use. Chances are, if you haven’t asked them, you probably don’t know. It’s not usually a subject that comes up in conversation.
Thirdly, make sure the shop is certified. If you’ve made certain that the specialty shop is good for your brand of car, if it checks out with the BBB, and if your friends and family have used it or heard of it, then just check one last thing. Find out if the shop has certification from National Institute for Automotive Excellence. You might also check Angie’s List to learn more about local mechanics.